Onboard your GivEnergy customers with ease
The last thing you want as a GivEnergy installer is to face delays in the field. You want to install then commission the system with minimal time and effort. Enter GivInstaller.
An app custom-built for quick commissions
Our new GivInstaller app revolutionises the commissioning process for installers. You get a super-simple experience coupled with super-fast commissioning speeds. Let’s take a closer look.
Get in front of every install
Invite customers to onboard ahead of their installation date. With the tap of a screen, GivInstaller will email your customer in advance to:
- Confirm their Wi-Fi credentials
- Confirm their installation date
- Secure their agreement to the End-User License Agreement (EULA)
- Provide access to the customer portal and web app
So, no delay on the installation day. Your customer is prepped, and you’re in front before you’ve even begun.
Connect and secure the system seamlessly
Get the system and its various components connected within seconds. With GivInstaller setup and connectivity is a breeze.
- GivInstaller uses the customer’s pre-gathered Wi-Fi credentials to connect and secure the system seamlessly
- The dongle and the inverter link automatically
- GivInstaller handles all assigning, registering, and connecting so you don’t have to
- In-app verification of signal strength provides a quick appraisal of whether the connection is strong enough to proceed
Simply view and verify
Don’t waste time on manual data entry. With GivInstaller, all relevant fields are auto-filled for you during commissioning. All you have to do is view and verify.
- System information is auto-filled via the dongle connection
- The app rapidly detects the hardware installed and you confirm
- Inbuilt metering detection allows you to troubleshoot the installation with ease
- Setup is as smart, as fast, and as effortless as possible
A rich inbox
provides fast, open communication.
A commissioning workflow
makes task management easy and efficient.
Connection validation
makes firmware updates reliable over-the-air.
Built for you, with you
We’re committed to making life for our GivEnergy installers as easy, as smooth, and as rewarding as possible. We’ve built this beta app based on your feedback, and we’ll continue to refine it alongside you. Speed up your installation workflow by downloading the GivInstaller app now.
FAQ
GivInstaller is our new engineer-facing app that speeds, simplifies, and streamlines the commissioning process. It’s built for our GivEnergy installers to help them complete GivEnergy jobs quicker and easier than ever before. The app is currently in beta – so watch this space for further updates.
The GivInstaller beta is available now for all our installers to try out. Get it on the App Store or on Google Play today.
Currently, GivInstaller is compatible with:
- All generation hybrid inverters
- AC coupled systems
- All in One + Giv-Gateway configurations
- All in One standalone systems
- Three-phase inverters
However, due to current firmware limitations, only Gen 3 hybrid and All in One standalone systems support ID meter detection. We are continuously working to expand compatibility and will soon introduce support for multi-inverter systems.
We encourage you to trust the new process and use only the GivInstaller app for commissioning during testing. Using the old process or dongle interface will result in a commission failure.
How it works
1. Discover
We’ll ask about your home and its power use
2. Locate
We’ll help you find a nearby installer to fit your products
3. Contact
We’ll send your query off to local installers for quotes
4. Install
You’ll get your product fitted by your chosen installer