For those consumers who have paid a deposit, their installer ceasing to trade means they could face the prospect of not recovering their funds.
HIES is offering these consumers help by completing their installation for the outstanding contract value as well as GivEnergy providing their battery and inverter products at cost.
Faisal Hussain, HIES Chief Executive, comments:
Jason Howlett, Chief Executive Officer of GivEnergy, added:
HIES and GivEnergy have already helped many consumers who have found themselves in the position of potentially losing their deposit without a solar or battery storage system.
HIES consumer, Mr. Moran, comments:
“HIES rescued us, from having basically lost thousands in deposits, to having the work done as described. Never pay by bank transfer, but always pick a HIES member. They look after you.”
Another HIES consumer, Mr. Meade, comments:
“I would recommend installers underwritten by HIES to my friends and family, they took on the solar panel deficit and used their good offices to still get the job done for the original quotation. I am also very grateful to GivEnergy for their assistance, it was a great relief to avoid the potential loss of deposit.”
And another HIES consumer, Mr. Dunn, comments:
“HIES do exactly what they say – represent and protect the consumer.”
Faisal Hussain, closes:
Manufacturers and distributors of solar panels and batteries looking to assist can email email@example.com pledging their support.